This Privacy Policy sets out the principles of processing and protecting personal data of Users and Clients of the online store available at www.voovoolay.com (http://www.voovoolay.com) (hereinafter: “Store”).
1. Administrator of Personal Data
1. The owner and administrator of the Store is Weronika Hempel , with its registered office in Poland, NIP: 9223071941 (hereinafter: “Administrator” or “we”). 2. We respect your privacy and ensure that your personal data is processed in accordance with applicable laws, including the EU Regulation (EU) 2016/679 (GDPR).
2. Scope and Purpose of Data Processing
1. Using the Store’s website does not require registration or the disclosure of any personal data.
2. Personal data may be collected when:
– placing an Order for products available in the Store, – registering an Account in the Store, – subscribing to our Newsletter, – contacting the Administrator via email, contact form, or telephone.
3. We process your personal data for the following purposes:
– to conclude and properly perform the Sales Agreement (Order handling, payments, delivery); – to create and manage your Account in the Store; – to handle complaints and returns; – to fulfill legal obligations (e.g. tax, accounting); – to send marketing information, including Newsletters (if consent is given); – to maintain the Store’s proper technical operation and security.
3. Legal Basis for Processing
We process personal data only when one of the following applies:
1. It is necessary to perform the contract you are a party to (Article 6(1)(b) GDPR); 2. It is necessary to fulfill legal obligations (Article 6(1)(c) GDPR); 3. You have given explicit consent (Article 6(1)(a) GDPR) – e.g. Newsletter subscription; 4. It is necessary for legitimate interests pursued by the Administrator (Article 6(1)(f) GDPR) – e.g. fraud prevention, defense against claims.
4. Data Storage Period
Your personal data will be stored for:
1. The duration of the Sales Agreement and until related claims expire (in accordance with the Civil Code); 2. Accounting data – 5 years from the end of the tax year; 3. Marketing data – until you withdraw consent; 4. Data for complaint handling – until the matter is resolved.
5. User Rights
As a data subject, you have the right to:
1. Access your data and receive a copy (Art. 15 GDPR); 2. Rectify inaccurate data (Art. 16 GDPR); 3. Erase data (“right to be forgotten”) (Art. 17 GDPR); 4. Restrict data processing (Art. 18 GDPR); 5. Transfer data to another administrator (Art. 20 GDPR); 6. Object to data processing based on legitimate interests (Art. 21 GDPR); 7. Withdraw consent at any time, without affecting the lawfulness of prior processing (Art. 7(3) GDPR).
You may exercise these rights by contacting us at hello@voovoolay.com.
6. Data Sharing
We do not sell your personal data. We may transfer it only to:
1. Entities legally authorized to receive it (e.g. law enforcement, tax authorities); 2. Payment service providers (e.g. PayPal, Stripe) to process payments; 3. Courier and delivery companies to fulfill Orders; 4. IT service providers (e.g. hosting companies); 5. Marketing and analytics partners (if you have consented to marketing communications); 6. Legal and accounting service providers for compliance purposes.
7. Cookies and Tracking Technologies
1. Our website uses cookies – small text files saved on your device.
2. Cookies are used for:
– proper functioning of the Store (e.g. maintaining your session), – customizing the Store to your preferences, – collecting statistics about Store usage, – displaying targeted online advertisements (if you consent).
3. You can change your cookie settings in your web browser at any time or disable them completely. Disabling cookies may limit the functionality of the Store.
4. We may also collect IP addresses and technical data (browser, device type) for statistical and security purposes.
8. Security of Data
We use technical and organizational measures to protect your data from unauthorized access, loss, or damage. Your Account is protected by a password that you should not share with anyone.
9. Newsletter
1. You may subscribe to our Newsletter by providing your email address and consenting to receive marketing messages. 2. You may unsubscribe at any time by clicking the link in the footer of each Newsletter or by contacting us at hello@voovoolay.com
10. Contact
For all matters regarding this Privacy Policy or your personal data, please contact:
1. We reserve the right to amend this Privacy Policy, especially due to changes in law or technology. 2. Updated versions will be published on www.voovoolay.com and will be effective from the date of publication. 3. Orders placed before the changes take effect will be processed according to the previous version.
